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Shipping Policy
Thank you for shopping with us! We’re committed to getting your order to you as quickly and smoothly as possible.
Processing & Shipping Time
All orders are processed within 1–2 business days.
Once shipped, delivery typically takes 5–7 business days (excluding weekends and holidays).
You will receive a confirmation email with tracking information as soon as your order ships.
Shipping Rates
Shipping costs are calculated at checkout based on your location and order size.
Shipping Locations
We currently ship within the United States.
Delays
While we do our best to ensure timely delivery, delays may occasionally occur due to carrier issues or high order volume. If your order hasn’t arrived within the estimated time frame, please contact us.
Questions or Concerns?
Reach out to our support team at rxsepressyou@outlook.com and we’ll be happy to help.
Return & Exchange Policy
We want you to love your purchase! If you’re not completely satisfied, we offer returns on products purchased within 30 days of the original purchase date.
How to Initiate a Return
Contact Customer Support – Email us at rxsepressyou@outlook.com with your order number and reason for the return.
Receive Return Instructions – Our team will provide you with the necessary steps for returning your item.
Ship Your Item Back – Send the item in its original condition and packaging.
Get Your Refund – Once we receive and inspect your return, we will process your refund to the original payment method.
Return Guidelines
Items must be unused, unwashed, and in original condition with tags (if applicable).
Customers are responsible for return shipping costs unless the item arrived damaged or incorrect.
Refunds are processed within 5-7 business days after we receive the returned item.
If you have any questions, don’t hesitate to reach out! We’re happy to help.